Official Documents

Terms and Conditions cair77 Platform Usage

Please read these terms and conditions carefully before using the cair77 platform. By registering or using any of our services, you agree to be bound by all terms stated herein.

Last Updated: 1 January 2026
Language: Bahasa Melayu
Jurisdiction: Malaysia

Key Things You Need to Know

Before reading the full document, here are six core points of the cair77 terms and conditions that every member should understand.

Age Limit: 18 Years

The cair77 platform is open only to individuals aged 18 and above. Registration by individuals below this age limit is strictly prohibited and any such account will be closed immediately.

One Account Per User

Each user is only permitted to hold one cair77 account. Owning multiple accounts is a violation of these terms and may result in the suspension of all associated accounts.

Deposit & Withdrawal Policy

All deposits and withdrawals are subject to set minimum and maximum limits. Withdrawals are only permitted to accounts that have completed full KYC verification.

Bonus Usage Terms

All bonuses are subject to varying wagering requirements. Bonuses cannot be withdrawn directly without meeting the stipulated conditions.

Personal Data Protection

Cair77 adheres to strict data protection standards. Your personal information will not be shared with third parties without your consent, except for legal verification purposes.

Responsible Gaming

Cair77 supports responsible gambling practices. Players can set wagering limits, loss limits, and self-exclusion periods through their account settings at any time.

Important Notice: This document constitutes a legally binding agreement between you ("User") and cair77 ("Platform"). By accessing or using the cair77 platform, you confirm that you have read, understood, and agreed to comply with all terms and conditions stated herein.

1 Acceptance of Terms and Conditions

These terms and conditions ("Agreement") govern the use of the cair77 platform, including the website, mobile application, games, payment services, and all other features provided by cair77. This Agreement takes effect from the date you first access or register an account on the cair77 platform.

By registering an account, making your first deposit, or simply browsing the cair77 website, you explicitly agree to be bound by these terms. If you do not agree with any part of this agreement, you are required to stop using the cair77 platform.

These terms shall be read together with cair77's Privacy Policy and Responsible Gaming Policy, all of which form a complete agreement between you and the platform.

2 Eligibility to Open an Account

To use the cair77 platform, you must meet all of the following eligibility requirements at all times:

  • Be at least 18 years old at the time of registration and throughout continued use;
  • Being a legal individual or entity eligible to enter into this agreement under the laws of your jurisdiction of residence;
  • Not appearing on any prohibition or restriction lists issued by relevant authorities;
  • Acting on your own behalf and not as a representative or agent of any other party;
  • Has never had an account closed by cair77 previously due to a terms violation.
Warning: cair77 reserves the right to request proof of eligibility at any time. Failure to provide the required documents within the specified period may result in temporary suspension or permanent closure of your account.

3 Account Registration and KYC Verification

During the registration process, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, mobile phone number, email address, and valid banking details.

Cair77 implements a Know Your Customer (KYC) process as part of our commitment to platform security and anti-money laundering compliance. As part of the KYC process, you may be required to submit:

  • A copy of a valid identity card (MyKad) or passport;
  • Proof of address such as a utility bill or recent bank statement (not older than 3 months);
  • A selfie with your identity document for liveness verification purposes;
  • Income source information if required for high-value transactions.

Each user is only permitted to hold one account only on the cair77 platform. Owning or attempting to own multiple accounts is a serious violation that will result in the closure of all related accounts and forfeiture of any balances held within them.

Security Note: You are solely responsible for maintaining the confidentiality of your account password. Do not share your login credentials with anyone. cair77 will never ask for your password via email or live chat.

4 Deposits & Payment Methods

Cair77 supports a variety of popular deposit methods in Malaysia, including FPX bank transfers, local e-wallets, and other digital payment methods listed on the platform. All available payment methods have undergone a rigorous security evaluation process.

Deposit-related terms that must be observed:

  1. Minimum and maximum deposit limits are set for each payment method and may vary by membership level;
  2. Deposits may only be made from a bank account or e-wallet registered in your own name — third-party deposits are not accepted;
  3. Cair77 does not charge any deposit processing fees; however, your financial institution may impose its own charges;
  4. Successful deposits will be credited to your cair77 account within the timeframe specified for your chosen payment method;
  5. If your deposit has not been credited within the expected timeframe, please contact our customer support team with proof of the transaction.

Cair77 reserves the right to decline or return any deposit suspected of being linked to fraudulent activity, money laundering, or illegitimate fund sources.

5 Withdrawal of Winnings

Withdrawal of winnings from your cair77 account is subject to the following terms:

  • Withdrawals are only permitted once the KYC process has been successfully completed in full;
  • Withdrawals may only be made to a bank account or e-wallet registered under the same name as your cair77 account;
  • Minimum and maximum withdrawal limits are displayed in the withdrawal section of your account;
  • Withdrawal processing times range from 15 minutes to 24 hours depending on the withdrawal method and account verification level;
  • Any bonus that has been credited must meet the wagering requirement before it can be included in the withdrawal amount;
  • Cair77 reserves the right to perform additional checks on withdrawals exceeding certain limits as a security measure.
Note: cair77 reserves the right to suspend withdrawal processing while an investigation is conducted if there are any signs of suspicious activity on your account. Investigations are typically completed within 3–5 business days.

6 Bonuses, Promotions & Rewards

Cair77 offers a variety of bonuses and promotions to its members from time to time. All bonuses are subject to specific terms and conditions accompanying each promotional offer.

General terms applicable to all cair77 bonuses:

  • Each bonus has a wagering requirement that must be fulfilled before the bonus funds can be converted to withdrawable cash;
  • Wagering requirements are calculated based on the total bonus received, unless otherwise stated in the relevant promotion terms;
  • Bonuses cannot be combined with other bonus offers unless explicitly stated in the promotion terms;
  • Cair77 reserves the right to cancel any bonus suspected of being obtained through fraud or system abuse;
  • Bonuses will expire if not used within the period specified in the relevant promotion terms;
  • Any attempt to exploit the bonus system through arbitrage betting or other unfair methods will result in bonus cancellation and further action against the account.
Tip: Always review the specific terms and conditions of each promotion before accepting a bonus. Full details of each promotion are available on the cair77 platform promotions page.

7 Game Rules and Fairness

All games available on the cair77 platform use a Random Number Generator (RNG) that has been certified by independent international audit bodies. This ensures every game outcome is truly random and cannot be influenced by any party.

General game rules that must be observed:

  • Every completed game result is final and cannot be disputed unless there is clear evidence of a technical failure;
  • In the event of a technical disruption during a game session, cair77's system records will be used as the final reference to determine the game outcome;
  • Players are solely responsible for ensuring a stable internet connection while playing;
  • The minimum and maximum wagering limits for each game are displayed within the respective game interface;
  • Cair77 reserves the right to void a game round if there is evidence of a software failure affecting the outcome.

The Return to Player (RTP) percentage for each game is available for review in the respective game information. RTP is calculated over the long term and individual game results may vary significantly from the stated RTP value.

8 Prohibited Conduct and Activities

Use of the cair77 platform is subject to a strict code of conduct. The following activities are strictly prohibited and may result in immediate disciplinary action:

  • Registering or operating more than one cair77 account;
  • Using third-party software, automated bots, or any technological tool to gain an unfair advantage in games;
  • Collusion between players to manipulate game outcomes or gain an unfair advantage;
  • Manipulating or attempting to manipulate the bonus or promotions system;
  • Using funds from illegal sources or engaging in any form of money laundering;
  • Providing false information during registration or the KYC process;
  • Attempting to access or interfere with the cair77 platform's technical systems;
  • Making deposits on behalf of another user or receiving funds from a third party for wagering purposes.
Consequences of Violation: Violation of any of the above rules may result in immediate account suspension, forfeiture of account balance and bonuses, and reporting to the relevant authorities where required by law.

9 Privacy and Data Protection

Cair77 is committed to protecting the privacy and security of all users' personal data. The collection, processing, and storage of personal data is carried out in accordance with the cair77 Privacy Policy, accessible at Privacy Policy page ours.

In summary, cair77's privacy commitments include:

  • Your personal data is collected only for legitimate purposes related to the provision of platform services;
  • Your information will not be sold or shared with third-party marketing parties;
  • 256-bit SSL encryption is used to protect all data transmissions between your device and cair77 servers;
  • You have the right to request access, correction, or deletion of your personal data, subject to legal retention requirements;
  • Transaction data and game records are retained for the period required by applicable law.

10 Liability Limits

Cair77 provides the platform on an "as-is" basis and makes no express or implied warranties regarding uninterrupted availability, accuracy, or suitability of the platform for any particular purpose.

Cair77 is not liable for:

  • Financial losses arising from fair and legitimate game outcomes;
  • Service disruptions caused by factors beyond cair77's control, including internet outages, power failures, or natural disasters;
  • Losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials;
  • Delays or failures by third parties in processing payment transactions;
  • Any indirect, consequential, or punitive losses even if cair77 has been informed of the possibility of such losses.

11 Account Suspension and Closure

Cair77 reserves the right to suspend, restrict, or close any user account at any time, with or without prior notice, for the following reasons:

  • Violation of any section of these terms and conditions;
  • There are signs of fraudulent activity, money laundering, or other criminal activity;
  • Failure to submit the required KYC documents within the specified period;
  • Instructions from regulatory authorities or law enforcement agencies;
  • A request from the user themselves to close their account.

If an account is closed for reasons not arising from a user violation, any valid account balance will be returned to you via the original payment method within a reasonable period after all security checks have been completed.

12 Terms Amendment and Applicable Law

Cair77 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Any material changes will be communicated to users via in-account notifications or registered email at least 7 days before the changes take effect.

Continued use of the cair77 platform after the effective date of any term changes constitutes acceptance of the revised terms. If you do not agree with the revised terms, you have the right to close your account before the effective date of those changes.

These terms and conditions are governed by applicable law. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation, and if unsuccessful, through binding arbitration in accordance with procedures established by cair77.

Contact Us: If you have any questions regarding these terms and conditions, please contact our customer support team via live chat or email at [email protected]. We are available to assist you 24 hours a day, 7 days a week.
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Bahasa Melayu